In each of those communities, ISO analyzes the relevant data and assigns a Public Protection Classification – a number from 1 to 10. Class 1 represents exemplary fire protection, and class 10 indicates that the area’s fire-suppression program does not meet ISO’s minimum criteria. Virtually all U.S. insurers of homes and business property use ISO’s Public Protection Classification in calculating premiums.

A community’s Public Protection Classification depends on 3 major factors or departments:

• The Fire Department (equipment, staffing, training, geographic distribution of fire companies)
• Fire Alarms and Communications systems (911, dispatching, staffing)
• The Water Supply Systems (condition and maintenance of hydrants, and evaluation of the amount of available water compared with the amount needed to suppress fires).

The City of Phenix City has an ISO class rating of 3-9.
The City obtained this rating in 2001. The following departments were graded:

• Fire Rescue 37.01
• Communications 7.65
• Water Department 27.50
• Divergence 1.05
• Total score 71.11 %

Special Programs:

Smoke Detector Placement Program
Designed for residents in the jurisdiction of Phenix City Fire Rescue service. A smoke detector can be installed in single-family dwellings that are not rental property. Once Fire Rescue is aware of a home without a smoke detector and meets the guidelines of this program, Fire Rescue can install a battery operated smoke detector (or detectors) in the appropriate locations and in a professional manner.